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Booking

Weekday Packages

First 30 Min - $8
Additional 15 Min - $2.50 (up to 2 hours)
2 Hour Flat Rate - $20 
Additional 1 hour after 2 hours- $9 (up to 5 hours)
Day Rate - $55
For group/corporate rates(min 10+) and education packages, please email bookings@catorocafe.com for more information. 
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Weekend & Holiday Packages

 If you don't have a credit card to book for the weekends, please email us at bookings@catorocafe.com or call the store at 604-423-2987.

15 minutes - $5.75 (walk-in only)
30 minutes - $8.50 (walk-in and online)
50 minutes - $11.50 (walk-in only)
65 minutes - $15 (walk-in and online)
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WALK-INS AND RESERVATIONS WELCOME!

If you don't see the time you want available, please call us to see if there's still space. If you don't have a credit card to book for the weekends, please email us at bookings@catorocafe.com or call the store at 604-423-2987.

For weekdays, we have 8 walk-in spots and 8 reservations available every 30 minutes so we are happy to serve you whether you walk-in or pre-book online. At peak times, there may be up to a 30 min wait for walk-ins. When you arrive you will be taken directly to the Cat Forest and given a table and a brief orientation, here you can order your drinks and then you pay at the end based on how long you've stayed. This is a great option if you're looking for a place to study or read and relax. Our 2 hour rates or day rates are great if you really want to relax, relieve some stress, and get some cat therapy!
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For weekends and holidays, please arrive at least 10 minutes before your entry time to check in and for a brief orientation before we enter the cat forest. When you arrive, you will be taken into the Cat Forest in a group of up to 16 people and given a group orientation before you begin to interact with the cats. For the 65 minute package, you need to book two, back to back 30 minute time slots. Simply select the start time you want, the select "Add Time" to choose the 30 minute slot following your first one, then select "Continue". 
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Please bring your own socks, otherwise we will provide a disposable sock. Each visit is in a group of up to 16 people. Visit our FAQ page for more details on what to expect when you come to Catoro.
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Guests must be at least 5 years old to enter Cat Forest. We do not allow children younger than 5 years old (including infants) into the cat forest. Our number one priority is cat safety. Although your child may be well behaved, we must form our policies to protect everyone. Children aged 5-10 years old must be accompanied by an adult over 18 years old. No more than one child per one guardian in the cat forest. 

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Cancellations

Weekend bookings and special events are high in demand and all require a valid credit card to book. Any no-shows are subject to being charged 100% of their admission on the credit card provided. Any cancellations made with at least 24 hours notice will have no penalty, with 4 hours or less will have a 50% admission charge. Community Night Event cancellations are subject to paying the full admission price if at least 3 days notice is not given prior to cancelling.  

Can't go in the forest?

Whether you're too young, or you have allergies, or you're just afraid of cats, we have a large viewing area from our cafe that you are more than welcome to use!
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Looking to adopt?

Please email adoptions@catorocafe.com to find out more about the cat you're interested in. Or visit our adoptions page here for more details.
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Are you running late for your reservation?

Please call us at least 15 minutes PRIOR to your entry time if you are running behind. If we do not hear from you, your spot will be given up to the next person in line at the time your reservation was booked for. For weekend prepaid bookings, we will hold your spot for 15 minutes after the reservation time before giving it to the next walk-in. Our phone number is 604-423-2987
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How can I get to Catoro?

Please see our Contact Us page for more details on how to get here.
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Safety Rules and FAQs

Please follow the link here to view the safety guidelines at Catoro as well as Frequently Asked Questions from our happy customers.
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How to use our booking system

Step 1: Enter the number of people in your party under 'How many people in your group' at the top right of the calendar.
Step 2: Select the date you wish to visit, and time from the drop-down menu, then click 'Continue'.
NOTE: If the date is greyed out or the time is crossed out, we have reached a maximum number of reservations for that date and time. There will still be walk-in space available that day, which is first-come-first-serve. Please call 604-423-2987 to check on walk-in availability or if you need to add or modify the number of people in your reservation.
Step 3: Fill in the form with your name, phone number and email, and click 'Complete Appointment'.
You will receive a confirmation email. If you don't receive one, please check your junk mail folder, email bookings@catorocafe.com or call 604-423-2987 to confirm.